We advise you to let us know if you have any complaints first by sending an e-mail to info@norisknorari.com.

From 15 February 2016, it will also be possible for consumers in the EU to register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr.

If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the platform of the European Union.